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Customer Experience & Aftercare Lead

Company

Gulf Marketing Group (GMG Group)

Location

dubai, dubai

Type

Full-time

A leading well-being company in Dubai is seeking a CCS Manager to oversee customer service operations. The role involves leading the customer service team, managing escalated queries, and developing strategies for service enhancement. Ideal candidates must possess strong leadership abilities and excellent problem-solving skills, with a customer service orientation to ensure high satisfaction levels. This position offers the opportunity to drive service quality in a dynamic retail environment.
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