Overview

We are looking for a dedicated and skilled Customer Engineer to support our Production and Industrial Printing operations. In this role, you will be responsible for ensuring the smooth installation, maintenance, troubleshooting, and repair of high-end production/industrial printers at customer sites. You will also act as a key liaison between the company and our clients, ensuring a high level of customer satisfaction and technical excellence.

Responsibilities

• Perform installation, configuration, and testing of production/industrial printers at client locations.
• Provide technical support and troubleshooting for printing equipment and software.
• Conduct preventive and corrective maintenance to ensure optimal machine performance.
• Train end-users on equipment usage, safety, and basic troubleshooting.
• Collaborate with internal technical teams and vendors to resolve complex technical issues.
• Mai...