Customer Engagement Coordinator – MexicoAs the Customer Engagement Coordinator for Mexico, you will lead the Customer Engagement Center of Excellence and serve as the main point of accountability for the end-to-end Customer Engagement operations in the affiliate, covering Promotional Materials (PromoMats), Events Management, and HCP/HCO Contracting, Sponsorships and Payments.
Reporting to the local Chief Marketing Officer (CMO), you will ensure compliance with Lilly internal policies and local regulatory standards while driving operational excellence across the affiliate.ResponsibilitiesLead the Customer Engagement Center of Excellence in Mexico, setting the direction and priorities for the area, and act as the single point of contact for all Customer Engagement operational matters.Lead the operational delivery of PromoMats, Events Management, and HCP/HCO Contracting, Sponsorships and Payments for the Mexico affiliate, ensuring quality, timeliness, and compliance.Conduct data an...