Reporting to the Senior Manager of Customer Education, the Customer Education Manager will be responsible for designing, producing, and maintaining educational content for MaintainX’s customer education channels. This role will focus on authoring content that enables MaintainX users to develop the core competencies required to be successful maintenance and reliability professionals. This includes courses and videos for MaintainX Academy, as well as providing instructional design support for offerings such as workshops and certifications. In this role, you will work closely with the Client Success, Product, and Marketing teams to understand the educational needs of our customers and integrate those insights with our organizational vision to develop high-quality skill-based learning content.