At Resonate, we’re more than just a business; we’re a proud Kiwi‑owned and operated mission‑driven organisation. Our goal is simple: to provide top‑notch hearing healthcare for all New Zealanders. We’re committed to putting people first, and we have big plans to expand our reach and impact.

Why you will love this role

As a Customer Care Coordinator reporting to the Head of Sales & Customer Experience, you’ll embark on a dynamic journey. Your mission? Delight our customers and equip them with the tools and support they need for a seamless health journey. You’ll also connect with the local community, raising awareness about our invaluable services. In this close‑knit team, you’ll be hands‑on, involved in:

• Being utterly customer‑obsessed, delivering an exceptional experience
• Ensuring our Resonate Studios always mirror our marketing and brand standards
• Championing local business growth and community awareness of our mission