AVOS TECH is expanding its Premium International Customer Service Team for a leading Spanish health insurance company.
We’re looking for bilingual English and Spanish speakers who are based in Spain and fluent in both languages to join our remote working customer care team.
Main Responsibilities:
-Deliver excellent customer service to international clients needing health insurance for visa/residency purposes
-Handle administrative tasks: data updates, online payments, authorizations, and service requests
-Accurately record information and escalate cases where necessary
-Empathize with customers and support their integration into the Spanish healthcare system
Work Schedule:
-Monday to Friday from 11:00 – 19:00
-Flexibility to cover different shifts occasionally (sick leave, holidays) is required
What We Offer:...