ITAC Solutions in Birmingham is seeking an experienced individual to build and manage a customer support function for a transformative payment platform. This high-impact role involves diagnosing technical issues, creating knowledge base content, and developing support metrics. Ideal candidates will have over 6 years of experience in technical support, preferably in fintech or payment platforms. The position offers a salary range of $90,000 – $100,000 and a chance to work in a mission-driven company focused on improving housing accessibility.
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