Job title: Customer Care Specialist

Type of employment: Full-time (Remote)

Shift Schedule: 10:00 AM – 7:00 PM EST

The Customer Care Specialist will serve as the primary point of contact for customers, ensuring that all inquiries, service requests, and follow-ups are handled efficiently and professionally. This role focuses on supporting existing customers by coordinating service calls, dispatching technicians, and ensuring that office equipmentsuch as copiers and printersremains in optimal working condition. The ideal candidate is detail-oriented, proactive, and has prior experience providing customer service in the office equipment or technical support industry.

About the company:

A U.S.-based office equipment solutions provider specializing in copier and printer sales, leasing, and maintenance. They are dedicated to delivering re...