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Customer Care Representative - Financial & Banking Associate.

Company

Recruitify_HR

Location

cebu city, central visayas

Type

Full-time

Customer Care Representative - Financial & Banking Associate.

On-site - Cebu 3-5 Yrs Exp Diploma Full-time

Job Description

  • Provide exceptional customer service to clients in the financial and banking sector.
  • Assist customers with inquiries regarding their accounts, transactions, and banking products.
  • Resolve customer complaints efficiently and effectively, adhering to company policies.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.

Requirements

  • Educational Qualifications: Diploma in a relevant field or equivalent experience.
  • Experience Level: 3-5 years of customer service experience, preferably in the financial or banking industry.
  • Skills and Competencies: Strong communication skills, both verbal and written.
  • Skill...

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