Overview

Who you'll be working for

Banking Industry

What requirements you'll need to be eligible

- Min Diploma / Degree
- Prior Customer Service / Home Loan Processing / Home Loan Sales / Home Loan Retention is a plus

What you'll be doing on the job

· Implement Home Loans retention strategy by engaging customers over the phone with effective retention packages. · Ensure prompt turnaround for all service requests received pertaining to repricing and restructure of credit facilities. · Active follow through all service request and retain customers · Have face-to-face meeting with customers to walk through terms in Letters of Offer as and when needed · Prepare management excel reports and dashboard and any other tasks as and when assigned. · As there is emerging trend towards the use of data insights and digitalisation, there is a need to constantly leverage on technology solutions that br...