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Customer Advisor

Company

The AA

Location

basingstoke, england

Type

Full-time

Location

Basingstoke – Hybrid working

Salary

£24,060 + up to 10% bonus

Shifts

36.25 hours per week, working 5 days between Monday–Sunday with shifts falling within the hours below.

Operating Hours

07:30–18:15 midweek & 08:00–15:00 weekends

Role Overview

As the go-to expert on our police‑referred courses—your customers will count on you when it matters most. Every call, no matter how challenging, gets your full dedication so the outcome is always spot on. In our energetic, fast‑paced environment, you’ll make each customer feel like they’re your first of the day. As the frontline of Drivetech, you set the standard for what our customers expect. Some calls will be tough, with frustrated or vulnerable customers, but you’ll never face them alone—teamwork is at the heart of what we do, and we’ve always got each other’s backs.

Responsibilities

  • Interacting with delegates by phone and...

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