Job Description

As a Customer Account Administrator, you will manage customer accounts across multiple online marketplace platforms, ensuring accurate administration, excellent customer service, and compliance with company procedures. You will support clients, customers, and internal teams while meeting service level agreements and contributing to operational efficiency.

9-month fixed-term maternity cover contract

Part-time: 20 hours across the contract period

Working hours: Monday-Friday, 10:00-14:00

Pay rate: £13.33 per hour

Key Duties of a Customer Account Administrator:
• Build and maintain strong relationships with clients, customers, and internal teams.

• Respond to internal and external queries via email in a timely manner.

• Resolve customer, client, and operational issues efficiently.

• Maintain accurate customer records and account data.

• Prepare repo...