CSR - Collections Specialist - Open to No BPO experience

Caldwell Communications Consultancy Philippines

On-site - Paranaque No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

We’re hiring Customer Service Representatives as a Collections Specialist to handle customer inquiries via phone, email, or chat. You’ll provide information, resolve concerns, and deliver great customer support in a fast-paced environment.

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Responsibilities

• Handle inbound and outbound customer interactions via phone, email, or chat
• Explain product features, pricing, and promotions
• Support customers with orders, subscriptions, or service upgrades
• Maintain accurate records of all customer transactions
• Escalate complex issues to supervisors
• Achieve personal and team sal...