Customer Support & Risk Control Manager (Brazil)
We are hiring a Customer Support & Risk Control Lead to join a fast-growing international i Gaming company expanding its operations in Brazil.
This role will lead both Customer Support and Risk Control teams, ensuring an excellent customer experience while maintaining strong fraud prevention, risk management, and operational controls.
Key Responsibilities
Manage Customer Support and Risk Control daily operations. Lead, coach, and develop frontline teams. Handle complex customer escalations involving payments,