CRM Team Leader

Company

TASC Outsourcing

Location

dubai, dubai

Type

Full-time

            Responsibilities  Lead, mentor, and develop a team of CRM Specialists ensuring high performance and KPI achievement 
Manage workload distribution, training, coaching, and performance reviews 
Build a results-driven, collaborative, and accountable team culture 
Develop and execute CRM strategies supporting customer retention, reactivation, and lifecycle management 
Oversee CRM campaigns, client communication flows, and engagement initiatives 
Align CRM activities with commercial targets and segmentation strategies 
 CRM System Ownership  Oversee CRM system configuration, integrations, upgrades, and daily platform performance 
Maintain strong data governance — accuracy, segmentation quality, and process compliance 
Collaborate with technical teams and vendors to implement enhancements 
 Analytics & Reporting  Lead customer data analysis, behavioural insight...
        

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CRM Team Leader

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