A leading eCommerce platform in Cape Town is seeking a CRM Lead to drive customer engagement and retention through innovative strategies. In this role, you will lead a team to execute end-to-end CRM initiatives, focusing on automation and personalization. The ideal candidate will have over 5 years of experience in CRM, strong analytical skills, and the ability to communicate effectively with senior management. This position offers a flexible remuneration package and a creative, collaborative environment.
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