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CRM Junior Campaign Operator

Company

Teleperformance

Location

Madrid, Community of Madrid

Type

Full-time

Responsibilities:


  • Coordinate creation, execution & launch of EDM/PUSH/SMS campaigns that deliver a flawless customer experience through the App, site and landing pages. Understanding the role and characteristics of different communications channels.

  • Drive innovative ideas and solutions in response to customer needs and changing market conditions.

  • Design, execute and evaluate Test & Learn experiments to optimize campaign performance.

  • Provide regular communication with stakeholders, such as the broader marketing team, sales team, country leads and product team.

  • Ensure emails follow organization policies and best practices.

  • Upgrade our email templates using graphics, personalization, and advanced features.

  • Ensure prompt and accurate communication with clients via email to minimize unsubscribes.
  • Requirements

  • Bachelor’s degree in Marketing, Mathematics, Statistics, Engineering...
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