Responsibilities:
Manage and update customer records in the CRM system
Track and follow up on customer inquiries or leads
Coordinate with internal teams to ensure timely responses
Maintain accurate communication logs and follow-up schedules
Assist in generating simple reports from the CRM when needed
Requirements:
Basic understanding of how to use a computer and software tools
Familiarity with any CRM system is a plus (training will be provided if needed)
Good communication and organizational skills
Ability to work independently in a desk-based environment