Role Overview
The Credit Specialist reports to the Credit & Collections Team Leader and their primary responsibility is to perform customer risk assessment and risk mitigation to minimize bad debt expense and maximize sales.
They are part of the escalation process within the team troubleshooting and supporting junior staff before escalating to the Credit Team Leader.
This position also supports monthly A/R reporting.
Primary Responsibilities
Customer risk assessment and mitigation (35%)
Assesses customer credit condition based on sales input, agency reports, and financial/bank status.
Assigns risk ratings and establishes credit limits within authority level or recommends limits that exceed authority.
Collaborates with sales and customers to mitigate marginal risk situations and escalates to Manager when appropriate.
Timing of risk assessments are within establis...