POSITION PURPOSE
Responsible for collecting monies owing in respect of properties managed by the company. Responsible for performing collection activities associated with various accounts. Reviews accounts, determines probable reasons for account status and contacts clients to resolve the delinquencies. Utilises various techniques, as circumstances indicate, to promptly collect on accounts. Ensures that the Company's professional image is maintained.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Assumes responsibility for the effective and professional performance of collections functions.
- Receives, reconciles and control production of monthly rent rolls and reports from the computer system and verifies the status of the accounts
- Follows up on accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem
- Discusses possible financial arrangements, informs clients of pot...