Course Consultant (Customer Service)
LocationPaya Lebar (Walkable from MRT)
Working hours5 Days 9am - 6pm (Monday and Tuesday - Fixed Off)
SalaryUp to $3200 + Performance Bonus + 7 Days Leave
DurationPermanent
IndustryEducation
Main ResponsibilitiesBe part of the customer acquisition team to onboard new parents into the community
Share the organisation’s vision and recommend suitable coding programmes for students
Manage and respond to online enquiries, guiding parents through the decision-making process
Support customer success initiatives, including competitions, special programmes, and community events
Build and maintain strong relationships with parents as their main point of contact
Plan and execute lead generation activities, such as trial classes and parent sharing sessions
<...