Responsibilities

• To ensure that the warranty administration related to the service department is updated and accurate.
• Directly responsible to the Service Manager.
• Relationships with Customers and company staff.
• Capital expenditure: No purchasing authority.
• Operational expenditure: No credit note authority.
• Ensure that vehicles under warranty are registered on the warranty system.
• Cross departmental disciplines.
• Compile necessary reports.
• Assist with service administration when necessary.
• Assist with service calls when necessary.
• Check warranty in progress daily.
• Check Job Cards daily.
• Sales, manufacturing dates are correct.
• Chassis and engine numbers correct.
• Check service history.
• Check extra work required.
• Correct allocation of costs.
• Process invoices for outwork accurately and timeously.
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