Step into a rewarding career with COSTI as a Service Centre Specialist in Mississauga, Brampton, Vaughan, or Toronto. This full-time, on-site role focuses on employment counselling and job readiness support.
As a Service Centre Specialist, you will be the first point of contact for clients accessing COSTI’s Employment Services. Your responsibilities include conducting intake assessments and providing essential job readiness guidance while maintaining high-quality, client-centered interactions. With strong customer service at the core, you will help individuals progress toward meaningful employment through structured coaching and resource navigation.
Key Responsibilities:
• Welcome walk-in clients and conduct intake assessments
• Provide personalized employment counselling and job search support
• Facilitate group coaching sessions on job readiness
• Connect clients to community resources and training programs
• Maintain accurate client documentation and performance...