A passion for coffee and people is just the start of what we are looking for.

Supervisor Plus Overview

Role located at Costa. New to Butlin’s, the Supervisor Plus will be the main point of contact for the team during their working day, ensuring standards are checked and compliance is high across the department.

Responsibilities

• Main operational driver of success, ensuring daily operational plans are fulfilled.

• Supports accommodation primarily on Monday and Friday, with flexible coverage across departments.

• Provides coaching to the team and drives key targets such as add‑on sales and promotions.

Accountabilities

• Be the operational hands‑on person, ensuring effectiveness on key tasks.
• Coach team to deliver key targets.
• Responsible for CAFF audits in accommodation.
• Oversee departmental audits (sales targets, perfect serve).
• Drive add‑on sales and promotions.