**Date Posted:**

2026-06-29
**Country:**

Philippines
**Location:**

PH-BTG-TANAUAN CITY-BQ4 ~ First Philippine Industrial Park ~ BLDG Q4
**Position Role Type:**

Onsite

**What You Will Do**

+ Partner with global collections team to ensure accurate, timely documentation of customer payment status
+ Document customer feedback from returned statement of accounts and customer portals in various ERP systems, including SAP
+ Track customer feedback to enable follow-up with non-responsive customers
+ Ensure contact information for customers is up-to-date to enable automated delivery of customer statements
+ Provide invoice copies and other documentation to customers as requested
+ Update status of invoices to reflect resolved issues and broken payment promises
+ Build and maintain positive relationships with assigned customers by addressing any inquiries or concerns related to payments

**Qualifications You...