JOB DESCRIPTION Under the supervision of the Assistant Manager, Facilities, the Control Room Tender is responsible for assisting with all end user requests including: creating service tickets in the HotSOS program, staffing of the Facilities Control Room around the clock to serve as a centralized dispatch center for the Facilities Department. Tracks and managers the service orders along with the call off logs and provides around the clock monitoring for all critical Casino building systems including the Casino Fire Alarm Panel Building Automation System, and Emergency Generator Enunciators. This role must also have a documented customer service and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Manages Fire Systems consisting of establishing communication with the Fire Panel service vendor to place system in and out of bypass. Communicates with Surveillance, DPS, Fire Marshal, Safety & Loss Control, and other key departments in regard to any action with t...