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Control Oversight Manager

Company

Manulife

Location

Lapu-Lapu City, Central Visayas

Type

Full-time

Position Responsibilities: 

  • Perform internal control testing for RCSA, Operational Risk and Resilience Oversight, quality assurance, and audit activities
  • Design and implement new controls and tests to address audit-identified risk areas
  • Analyze processes and controls using data analytics to identify gaps, trends, and remediation needs
  • Recommend system enhancements and operational improvements to increase efficiency and strengthen risk governance
  • Troubleshoot and resolve complex operational and control-related issues
  • Drive continuous improvement of business processes and controls
  • Act as an internal subject matter expert (SME) for escalations, consulting, and problem-solving
  • Serve as liaison for departmental and cross-functional initiatives and projects
  • Collaborate with stakeholders to facilitate issue resolution and corrective actions
  • Coordinate research and responses for compliance monitoring, inte...

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