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Control Manager -Senior Associate

Company

JPMorgan Chase Bank, N.A.

Location

Chicago, Illinois

Type

Full-time

Join our team and help shape the way we deliver clear, effective procedures to our clients.
You'll collaborate with diverse partners, drive impactful change, and ensure our documentation empowers users to succeed.
As a Procedures Editor in our team, you play a key role in maintaining and improving the quality of our procedural content.
You will ensure documents are accurate, compliant, and easy to follow, supporting both our clients and internal teams.
Your expertise in project management, client relations, and editing will help us deliver best-in-class documentation.
Job Responsibilities
* Manage ongoing change requests for procedural document updates.
* Oversee the annual review process for assigned documents, including scheduling and ownership.
* Ensure all documents adhere to templates and style guidelines.
* Apply style standards, convert content to active voice, and use structured formats such as n...

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