We are currently seeking an experienced professional to join our team in the role of Senor Consultant Specialist.
Responsibilities
Own and maintain the ITSM process control framework (control objectives, RACI, evidence standards) for Core Banking-aligned services.
Design, review and enhance controls across your area of remit (and Service Request where applicable).
Coordinate with ITSO/Responsible stakeholders to Plan and execute control testing (design and operating effectiveness), including sampling, evidence review, and clear documentation of outcomes.
Identify control gaps and recurring risk themes, drive remediation plans with accountable owners and target dates.
Manage the issue lifecycle end-to-end: logging, prioritization, tracking, validation, and closure; reduce repeat findings.
Produce concise MI/KPIs/KRIs on control health (e.g., compliance, governance, failure rate, timeli...