Do you have an eye for detail and a passion for ensuring high-quality content? Are you ready to play a vital role in delivering the best support content for global brands? We are seeking a Content QA Specialist to join our team.

Job Description

Location: Bristol, Onsite

Key Responsibilities

• Test and review various types of content for accuracy, spelling, and grammar.
• Validate content to ensure it is valuable, helpful, and relevant to users.
• Perform hygiene testing on live environments to identify and resolve content issues.
• Work with content creators and other teams to ensure content aligns with briefs and standards.
• Provide actionable feedback to content teams based on testing results.
• Collaborate on planning new content, including contributing ideas for scripts and enhancements.
• Identify gaps in content and propose solutions to address them.
• Process agent feedback and...