Responsibilities

• Lead and manage a 50+ member content operations team to deliver high‑quality catalog output at scale
• Oversee end‑to‑end product content workflows including onboarding, updates, translations, and promotional requests
• Ensure SLA compliance and optimize case handling performance across content operations
• Build and maintain structured reports and dashboards to track productivity, turnaround times, and GMV impact
• Collaborate with merchants and internal commercial teams to align content execution with revenue goals
• Identify bottlenecks and implement process improvements to increase speed, accuracy, and scalability
• Drive automation initiatives (data scraping, structured catalog uploads, image optimization workflows) to enhance operational efficiency

Qualifications

• Strong leadership experience managing large operational teams
• Deep understanding of content operations, ...