As a Content Design Senior Associate in Connected Banking, you will play an important role in shaping customer experiences through content and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
**Job responsibilities**

+ Develop and implement content strategies for products and features, ensuring alignment with user experience principles and business objectives
+ Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
+ Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement
+ Adopt bran...