• Mon – Fri 11.30am-8pm, $62,500k
• Highbrook location – 2 days in the office a week!
• Amazing employee benefits to enjoy – like 4 well-being days per year!

Please note, we are hiring for a Monday to Friday 11:30am - 8pm roster.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

Our expert frontline Contact Centre team provides advice and solutions to thousands of Kiwi each day to help secure their financial future! We operate 7 days a week, so we can be there for our customers when they need us most.

In this role you will be:

• Engaging with 50-60 customers daily, both via the phone and digitally
• Supporting Kiwibank customers with general enquiries, including everything from setting up new accounts, credit card applications and much more
• Empowering and guiding customers through challenging situations like fraud or financial hardship
...