Role: Contact Centre Reporting Manager
Location: Chandlers Ford

Salary: £44,639

Are you a data-driven leader with a passion for transforming information into insight?

Do you thrive on developing reporting solutions, driving continuous improvement, and helping stakeholders make smarter decisions through data?

If you have experience leading reporting teams, leveraging tools such as Power BI and SQL, and creating a culture of data-driven decision-making, we'd love to hear from you.

We're looking for an analytical and commercially minded Contact Centre Reporting Manager to lead and develop our reporting function.

This is an exciting opportunity to shape how data is used across the contact centre, ensuring stakeholders have access to accurate, timely, and actionable insights that support operational performance and strategic decision-making.

The Role

You'll lead the contact centre reporting function, delivering accurate, timely, an...