The Contact Centre Learnership provides unemployed youth with the opportunity to obtain a nationally recognised qualification while gaining valuable workplace experience within a professional contact centre environment. Learners will receive structured theoretical training and practical exposure, enabling them to develop the knowledge, skills, and behaviours required for a successful career in customer service or sales and the Business Process Outsourcing (BPO) industry. Requirements Be between 18 and 34 years old. Be a South African citizen. Reside in the Western Cape. Be unemployed for at least 7 days before the final interview. Not currently be studying or enrolled in another learnership. Not have previously participated in a DEDAT or Collective X funded programme. Not have had continuous employment exceeding 12 months immediately prior to applying. Benefits Nationally recognised qualification upon successful completion of the learnership. Practical workplace experience within a pro...