Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting
Retail business
Retail or wholesale furniture store
Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Copywrite
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support