Contact Center Technology Consultant (NICE CXone)
About the Role
Voxai Solutions, Inc. in Coppell, TX is seeking an in-person Contact Center Technology Consultant with hands-on experience in NICE CXone to support and enhance modern, cloud-based customer engagement platforms. This role is ideal for someone who enjoys solving technical challenges, improving system performance, and working directly with advanced contact center technologies including AI, IVR, and omnichannel solutions.
You will play a key role in day-to-day system support, configuration, and optimization, while contributing to ongoing platform improvements and new feature deployments.
We apply purpose-driven digital strategy and tailor-made CX solutions powered by Genesys products to elevate your brand.
Voxai is the...