Description
GENERAL INFORMATION:
Job Title:
Contact Center Manager
Division:
Operation
Department:
NEOM Hospital
Unit:
NEOM Hospital
Job Category:
Full Time
Grade:
AUTHORITY:
Reportst o :
Contact Center Director
L i a i s e s w i t h :
All intra and Inter-Departmental staff
PURPOSE:
Responsible for overseeing the operations and performance of the contact center within the organization. Your role will involve managing a team of customer service representatives, ensuring excellent customer service delivery, optimizing operational efficiency, and driving ...