CX is a team of extraordinary technical guides whose #1 focus is to deliver a premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

Your Impact

• Lead & drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes.
• Provide/assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies.
• Assist the deployment of enterprise solutions tailored to customer environments, applying the LCS framework.
• Support presale activities and translate business requirements into solution design.
• Build customer simulations in test labs to resolve/v...