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Consultant Customer Success

Company

TransUnion LLC

Location

Madrid, Community of Madrid

Type

Full time

Team Overview

You will be part of the consulting team in Spain, owning day-to-day client relationships and playing a key role in onboarding new customers.
Working closely with sales, product, and operations, your mission is to ensure clients fully understand and extract value from our solutions, while consistently capturing their feedback to shape future improvements.
You act as the voice of the customer internally and the face of the company externally, translating client needs into actionable insights that drive adoption, satisfaction, and growth. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

Day to Day You’ll Be:

Client Success & Value Realization

  • Partner with clients to define success outcomes and ensure adoption of TransUn...

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