We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
You’ll be joining CIBC’s Enterprise Payment Technology team, where you’ll be responsible for providing investigation and second‑level support on client issues, technical issues, system/web‑site outages, and questions from all internal and external applications. Your duties include maintaining, prioritizing and addressing issues to the respective CIBC technology groups and vendors, maintaining the production applications and day‑to‑day operational activities, managing escalations, and modifying established procedures or approaches to suit specific situations, including 24...