Job Description

The Public Advocate, an independently elected public official, serves as a direct link between city government and residents, acting as a “watchdog” for New Yorkers. The Public Advocate is a non-voting member of the New York City Council, an ex officio member of all Council committees and introduces and co-sponsors legislation. The Public Advocate serves on various City committees and appoints members to several boards and commissions. The Office of the New York City Public Advocate reviews and investigates residents’ complaints about City services and administrative actions, assists people having difficulty receiving City services, assesses whether City agencies are responsive to the public, and recommends legislative or policy proposals to address identified service deficiencies.

The Public Advocate’s Constituent Services Department assists with complaints or inquiries involving government-related services and regulations. The Constituent Services D...