Company: Amàre Beach Hotel Sancti Petri
We offer a Night Concierge position at our adult‑only hotel, featuring live music, exceptional gastronomy, and sophisticated design on the coast.
Responsibilities
- Receive and check‑in/check‑out guests during night shift.
- Assign rooms optimally and manage special requests (VIP, mobility impaired, children).
- Prepare and control arrival/departure listings, ensuring accurate documentation.
- Handle telephone inquiries, wake‑up service, messenger, correspondence, and newsprint delivery.
- Resolve and forward guest complaints to maintain satisfaction levels.
- Exchange foreign currency and perform daily cash register audit.
- Process billing for all consumptions and services provided to guests.
- Conduct evening audits and administrative reception tasks, including file control of credit reservation bonuses.
- Daily commission control for OTA arrivals and depar...