Elevate your career with Bosch Truck Group as a Connected Support Specialist in Calgary, Alberta. This role focuses on providing dedicated support for Geotab telematics and OnCommand Connection diagnostics.

As a Connected Support Specialist, you will work with fleet managers to troubleshoot and resolve issues related to telematics solutions. Key duties include offering end-user support, performing remote diagnostics, and maintaining proactive communication with customers. Your expertise will contribute to efficient fleet management using advanced data analytics.

Key Responsibilities:
• Provide end-user support through various channels
• Perform remote troubleshooting and diagnostics
• Escalate issues to IT teams as needed
• Walk customers through problem-solving processes
• Maintain and configure databases for client needs

Requirements:
• Hands-on experience with IT systems
• Proven software troubleshootin...