JOB ROLE 34 CMDB and 3 PP Configuration Engineer – Level 2 Mission / Core Purpose of the Job

Summary of the position’s Responsibilities

The CMDB and 3 PP Configuration Engineer is responsible for managing the configuration of IT services and third-party products within the Configuration Management Database (CMDB). This role ensures accurate, secure, and compliant configuration data across internal systems and external integrations. The engineer plays a critical role in maintaining service integrity, supporting audits, and enabling efficient change and incident management.

JOB REQUIREMENTS

Responsibilities, Experience, Skills, Competence, Education

RESPONSIBILITIES CMDB Management Maintain and update configuration items (CIs) in the CMDB, ensuring accuracy, completeness, and traceability. Define and enforce CI relationships, attributes, and lifecycle states. Collaborate with service owners and infrastructure teams to validate and reconcile configurati...