Elevate customer experiences at DYMON Storage as a Concierge Manager in Ottawa West. Focus on sales, exceptional service, and operations as a leader on the front line.
DYMON Storage seeks a driven Concierge Manager to oversee the Ottawa West location. You will be responsible for sales and administration, guiding Concierge Associates, and addressing customer issues efficiently. A mix of management skills and customer service expertise is essential to excel in this role, where your leadership directly impacts customer satisfaction.
Key Responsibilities:
• Oversee leasing and sales performance to meet targets
• Promote DYMON ancillary services effectively to customers
• Provide guidance for customers using storage space
• Ensure cleanliness and maintenance standards are upheld
• Prepare performance evaluations for team members
Requirements:
• Minimum five years in retail/service roles
• At least three years in retail management preferred
• Strong sales tra...