The Concierge is responsible for delivering an exceptional customer experience every day through enhanced engagement, proactive communication, and high-touch customer service. You are expected to be a Service Ambassador and to increase the level of commitment and partnership between JLL, service partners and our clients to provide quality service delivery while enhancing your individual personal and professional skills. This role is customer-oriented and provides the opportunity to combine your passion for service, brilliant people skills, and enthusiasm for creating a hospitality-focused work environment.

Responsibilities

• Assist as the initial point of contact for all inquiries, issues, troubleshooting, and feedback from Client's employees, related to services within the workplace, with the primary goal of positively impacting the care and comfort of Client's officers and guests.
• Support data collection, analysis, and reporting to ensure alignment w...