Job description:
We are seeing a motivated Computer Technician Intern to support our team in delivering high-quality technical service and customer support. In this role, you will assist with diagnosing and repairing computer hardware, managing support cases, and contributing to both on-site service requests and internal projects. This internship is ideal for detail-oriented, costumer-focused individuals with a strong desire to learn, grown technical skills, and gain hands-on experience in a fast-paced IT enviroment.
Roles and Responsibilites
+ Maintain strong working relationships with customers and team.
+ Repair of computers and peripherals including but not limited to desktops, laptops, workstations, & printers.
+ Understand warranty and insurance guidelines as it pertains to break-fix.
+ Customer, Partner/Vendor and cross-department relationship management.
+ Manage and update support cases in Customer, Netsync and OEM systems....