Our client is seeking a detail-oriented Computer Support Specialist to provide customer support and administrative assistance in a high-volume, fast-paced environment. The ideal candidate will possess strong communication, analytical, and customer service skills with the ability to review records, evaluate documentation, and respond to inquiries professionally and accurately.

• Search and review computer records and databases in response to customer inquiries


• Interpret records and documentation to determine appropriate responses and solutions


• Evaluate submitted documentation for completeness and accuracy


• Draft professional and accurate email responses to inquiries


• Respond to inquiries promptly, courteously, and professionally


• Maintain accurate records and documentation related to customer interactions


• Provide support within a high-volume, deadline-driven environment