Technical Support and Troubleshooting: Provide timely and efficient technical support to users by diagnosing and resolving hardware, software, and network issues, ensuring minimal disruption to operations.
System Installation and Configuration: Install, configure, and maintain computer systems, software, and peripherals, ensuring they meet the needs of the organization and are up-to-date with the latest technologies.
Network and Security Management: Assist in the setup and maintenance of network infrastructure, including routers, switches, and firewalls, while ensuring the security of systems through regular updates and monitoring for vulnerabilities.
Qualifications
Technical Knowledge: Proficiency in diagnosing and troubleshooting hardware, software, and networking issues, with experience in systems like Windows, macOS, and Linux.
Certification and Education: A degree in Computer Scien...